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Confronting Today’s Workplace Challenges: why
your company should have an Employee Assistance Program.
In today’s economy, businesses are striving to find ways to become
more competitive, reduce cost, attract and retain qualified workers, and
maximize the effectiveness of their managers. The workplace is more
complicated with a more diverse work force, leaner organizations, a
reliance on team work, more risk, and constant change. At the same time,
things have changed for employees who face new problems at home such as
higher divorce rates, single parenting or two parents who are both
working. Organizations can address these challenges to
productivity with an Employee Assistance Program that increases employee effectiveness.
How an Employee Assistance Program
Can Help Your Company Save Money.
- Attract and Retain Valuable Workers:
EAPs save thousands of dollars in the cost of hiring and training
new staff by retaining your best people and maintaining the quality of
their efforts. By establishing an EAP, your organization demonstrates
a commitment to your staff and contributes to employee loyalty.
- Stop Draining Productivity and Contain Costs:
Employees who use EAP services have fewer absences, lowered medical
costs, and decreased worker compensation claims. Their performance and
productivity improves.
- Address Employee Problems Early:
When an employee experiences personal or work related problems,
they can obtain help with a single confidential phone call. Employees
are not deterred from seeking assistance by typical concerns over
privacy, knowing who to call, the cost of services, or the need to
obtain insurance pre-certification. Early intervention often prevents
employee difficulties from manifesting themselves in more costly ways,
such as absenteeism, accidents or lower productivity.
Maximize your most important resource, your people. The most
competitive companies are those with the most creative work force.
Distressed employees will not help you thrive, while healthy and
effective employees will contribute to your company’s success.
- Tackle Problems in an
Affordable and Cost Effective Way:
By investing in an EAP, an organization realizes savings in many
valuable resources. Studies have shown a return of $5 for every dollar
spent on an EAP. How much do absenteeism, turnover, health care,
employee substance abuse, and other barriers to productivity cost your
company?
- Increase Employee Motivation:
An EAP can help employers reduce excessive workplace stress,
integrate a culturally diverse work force and develop a positive work
environment, which results in higher employee satisfaction and
commitment.
- Provide Better Customer Service:
Dedicated employees are a crucial part of high quality service. One
study found that 68% of customers will go elsewhere as a result of
poor employee attitude regardless of product quality or price.
In high risk areas such as sexual harassment, workplace violence,
substance abuse related accidents or workman’s compensation, the
inclusion of an EAP in the organization’s prevention and risk
management plan reduces exposure to costly lawsuits and expensive
settlements.
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